COVID-19 Frequently Asked Questions

The heath and safety of our clients are key. With the current pandemic of COVID-19, we are aware your travel plans may change. So we would like to answer some questions you may have regarding an upcoming City Sightseeing service.

·1. What happens if I have a valid voucher, but my travel plans have changed because of COVID-19?

keyboard_arrow_down

·2. Can I cancel my tickets if my plans change?

keyboard_arrow_down

·3. Does the City Sightseeing cancellation policy also apply to combination tickets?

keyboard_arrow_down

·4. Do these policies also apply to third-party attractions?

keyboard_arrow_down

·5. What is the difference between City Sightseeing tours/products and 3rd party products?

keyboard_arrow_down

·6. Can I still use my ticket despite COVID-19?

keyboard_arrow_down

·7. Are you considering purchasing a City Sightseeing tour or product and want to find out if it has been affected by COVID-19?

keyboard_arrow_down

·13. I still have more questions. Who should I contact?

keyboard_arrow_down
* All these new policies are subject to change depending on the evolution of the global situation in relation to COVID-19.